12 Keys to Managing the 17% Moments

A few years ago, I was privileged to play golf with a well-recognized leader in the field of technology. As the golf round unfolded, he was having a tough day… a bad day… a horrible day of golf. Missed shots, shanks, hooks, whiffs, and YES– water balls! Finally, on the 17th hole, he had it– he blew up and hauled off and threw a golf club in the lake. I felt terrible but it was truly awkward.

We all have bad days, tough days. These are the 17% Moments– when we’re under stress, facing setbacks, or navigating a challenging relationship. These 17% moments define two important things:

  1. Your true influence with others– your leadership
  2. Your reputation

You might be facing…

  • a challenge and pressure point
  • a level of stress that is unique
  • a relationship that needs repair
  • an uncertainty

Here’s to playing big!

As a master storyteller, Steve has unparalleled ability to communicate dynamic business and leadership truths through stories, anecdotes and humor. Harness the power of the “number one” predictor of professional success, impact, leadership, high performance and sustainable relationships in business and life. Steve’s highest rated keynote presentation.

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“The purpose of Leadership Quest is to help professionals develop their personal leadership, vision and emotional intelligence. Everyday I strive to help leaders and teams achieve their desired goals in sales productivity, leadership, time maximization, and life-balance. ”

About the Author

Steve Gutzler is the President of Leadership Quest, a Seattle-based leadership development company. Steve is a dynamic, highly-sought-after speaker who has delivered more than 2,500 presentations to a list of clients including Microsoft, Starbucks, the Seattle Seahawks, Pandora Radio, Boeing, Cisco, Starwood Corporation, the Ritz Carlton group, and the U.S. Social Security Administration. He recently was voted #1 by the readership of Huffington Post as the Most Inspirational Leader on Social Media.

A published author on leadership and emotional intelligence, Steve resides near Seattle with his wife Julie where they enjoy time with their three adult children and six grandchildren.