Look out for TOXIC rockstars:
6 Tips for Hard Conversations

A couple of years back, we had a nasty fruit fly invation in our kitchen. We couldn’t find the source, but they were annoying and dominating our kitchen environment. Finally, after a week, we found a few scraps of food that had fallen under our sink. Once we got rid of it, the problem seized.

It’s amazing how ONE toxic person can infect the WHOLE workplace environment.

It can be a team member who is a reluctant participant, has a negative spirit, has slothful work habits, is a murmuring criticism, has a prideful ego, or ALL of the above!

It may be time to have that hard conversation with that toxic rockstar. Hard conversations are not for the faint of heart, and yet, they are crucial to succeeding as a leader and a professional.

Here are 6 Tips for Hard Conversations:

Remember, there’s no magic formula for every potential hard conversation but with clarity of mind, emotional management, and respectful conversations, people can turn around for the better. Keep your workplace environment free of any toxic rockstars!

Here’s to you leading the way to emotionally intelligent workplaces!


As a master storyteller, Steve has unparalleled ability to communicate dynamic business and leadership truths through stories, anecdotes and humor. Harness the power of the “number one” predictor of professional success, impact, leadership, high performance and sustainable relationships in business and life. Steve’s highest rated keynote presentation.

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“The purpose of Leadership Quest is to help professionals develop their personal leadership, vision and emotional intelligence. Everyday I strive to help leaders and teams achieve their desired goals in sales productivity, leadership, time maximization, and life-balance. ”

About the Author

Steve Gutzler is the President of Leadership Quest, a Seattle-based leadership development company. Steve is a dynamic, highly-sought-after speaker who has delivered more than 2,500 presentations to a list of clients including Microsoft, Starbucks, the Seattle Seahawks, Pandora Radio, Boeing, Cisco, Starwood Corporation, the Ritz Carlton group, and the U.S. Social Security Administration. He recently was voted #1 by the readership of Huffington Post as the Most Inspirational Leader on Social Media.

A published author on leadership and emotional intelligence, Steve resides near Seattle with his wife Julie where they enjoy time with their three adult children and six grandchildren.