Several years ago, I learned a valuable lesson working with a large organization within Microsoft. I’d been asked to meet with the global leadership team to describe our Emotional Intelligence programs for leaders and teams. I met them in a conference room with about eight leaders. When I was introduced and asked to outline the programs, I began asking them the following questions:

We went around the table and I heard consistent goals along with team challenges around communication and “high octane”, emotionally charged emails.

Through that listening tour, I was able to gain valuable and actionable intel to customize our program to tackle their specific challenges and reverse them into opportunities for greater collaboration and cohesive teamwork that can regulate disruptive emotions.

A Person of Influence Listens to People

A wise leader once said to me, “Steve, if you want to succeed in business, become a world-class listener. If you want people to thrive and have a true impact on people, learn how to listen to them.”

The Value of Listening in Leadership

  • It shows ultimate respect.
  • It builds trust.
  • It grows your relationships.
  • It increases your knowledge.
  • It generates the best solutions.
  • It fosters ironclad loyalty.
  • It improves your reputation.

Schedule a listening appointment

Set up two appointments this week with members of your team. Give that person your undivided attention. Spend at least ⅔ of your time listening to them.

Here’s to becoming a world-class listener!

As a master storyteller, Steve has unparalleled ability to communicate dynamic business and leadership truths through stories, anecdotes and humor. Harness the power of the “number one” predictor of professional success, impact, leadership, high performance and sustainable relationships in business and life. Steve’s highest rated keynote presentation.

To book Steve today, contact Michelle Joyce!
(For information on keynote presentations, team workshops, and one on one coaching.)

“The purpose of Leadership Quest is to help professionals develop their personal leadership, vision and emotional intelligence. Everyday I strive to help leaders and teams achieve their desired goals in sales productivity, leadership, time maximization, and life-balance. ”

About the Author

Steve Gutzler is the President of Leadership Quest, a Seattle-based leadership development company. Steve is a dynamic, highly-sought-after speaker who has delivered more than 2,500 presentations to a list of clients including Microsoft, Starbucks, the Seattle Seahawks, Pandora Radio, Boeing, Cisco, Starwood Corporation, the Ritz Carlton group, and the U.S. Social Security Administration. He recently was voted #1 by the readership of Huffington Post as the Most Inspirational Leader on Social Media.

A published author on leadership and emotional intelligence, Steve resides near Seattle with his wife Julie where they enjoy time with their three adult children and six grandchildren.