A Leader’s Most Important Four-Letter Word
The great Dale Carnegie said:
“People always move toward someone who increases them and away from anyone who decreases them.”
This may sound simplistic to you but it all starts with caring for people. Having grown up in the restaurant business, it was challenging to hire and retain good employees. My father would say “let’s treat them like family and really care for them”.
Whether you are an individual contributor or a senior executive who leads a significant team, commit to caring for others on your team– a colleague, a client, a supervisor, a new person, a friend, a family member, even a stranger!
I was at the grocery store recently when an elderly man fell down in the aisle. I’m not sure if he tripped or lost his balance. I was privileged to assist him back to his feet and make sure he made it back to his car. He was a bit shaken.
When he settled in his car, he looked at me and said: “thank you for caring for me”. To be honest, I needed to feel needed. That simple care I gave, I received back twofold.
Remember, don’t underestimate the power of caring for others. You’ll build greater loyalty and sustain great relationships.
Here’s to caring leadership!
As a master storyteller, Steve has unparalleled ability to communicate dynamic business and leadership truths through stories, anecdotes and humor. Harness the power of the “number one” predictor of professional success, impact, leadership, high performance and sustainable relationships in business and life. Steve’s highest rated keynote presentation.
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“The purpose of Leadership Quest is to help professionals develop their personal leadership, vision and emotional intelligence. Everyday I strive to help leaders and teams achieve their desired goals in sales productivity, leadership, time maximization, and life-balance. ”
About the Author
Steve Gutzler is the President of Leadership Quest, a Seattle-based leadership development company. Steve is a dynamic, highly-sought-after speaker who has delivered more than 2,500 presentations to a list of clients including Microsoft, Starbucks, the Seattle Seahawks, Pandora Radio, Boeing, Cisco, Starwood Corporation, the Ritz Carlton group, and the U.S. Social Security Administration. He recently was voted #1 by the readership of Huffington Post as the Most Inspirational Leader on Social Media.
A published author on leadership and emotional intelligence, Steve resides near Seattle with his wife Julie where they enjoy time with their three adult children and six grandchildren.