Emotional Intelligence Leadership Competencies Part 4: Relationship Management

According to Gallop research, the odds of employees being engaged when an organization leadership focuses on the strengths of employees is 73% versus 9% when they do not. Think about how personal confidence rises when we inspire others to be at their best by pointing out strengths rather than short-comings.

So far in this series, we have examined the power of:

  • Self-awareness
  • Self-management
  • Social awareness
Now, let’s unlock the key to all great leadership, relationship management. 

Inspiration: Leaders who inspire others move people to action with a compelling vision or shared mission. They offer an inspiring purpose to work beyond the day-to-day tasks, making work exciting.

Influence: Leaders adept in influence are persuasive and engaging when they communicate one-on-one or are addressing a group. They build trust and respect, while taking interest in career discussions and modeling excellence.

Developing Others: Leaders who are adept at cultivating people’s abilities and personal confidence provide opportunities to grow and develop their giftings. These leaders provide constructive feed-forward advice and are natural coaches and mentors.

Change Catalyst: Leaders who can catalyze change are able to anticipate change, challenge the status quo, and champion a new vision, direction, and goal.

Conflict Management: Leaders who manage conflict best are able to draw out the best in all parties and understand different perspectives in finding common ground. They can redirect conflict and energy towards a shared ideal.

Teamwork and Collaboration: Leaders who are able to generate an atmosphere of friendliness, positivity, and models of respect, helpfulness, and cooperation draw others with their words of positivity and enthusiasm. They create a spirit of winning and an identity of greatness.

Assess how you would rate yourself using a scale of 1 to 5 (1 being low, 5 being high):

  • Inspiration:
  • Influence:
  • Developing Others:
  • Change Catalyst:
  • Conflict Management:
  • Teamwork and Collaboration:
Select one or two areas to improve on over the next 30-days. Remember, relationships matter and taking the time and energy to grow in relationship management will enhance your influence and results.
Here’s to improving your relationship management skills!

As a master storyteller, Steve has unparalleled ability to communicate dynamic business and leadership truths through stories, anecdotes and humor. Harness the power of the “number one” predictor of professional success, impact, leadership, high performance and sustainable relationships in business and life. Steve’s highest rated keynote presentation.

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“The purpose of Leadership Quest is to help professionals develop their personal leadership, vision and emotional intelligence. Everyday I strive to help leaders and teams achieve their desired goals in sales productivity, leadership, time maximization, and life-balance. ”

About the Author

Steve Gutzler is the President of Leadership Quest, a Seattle-based leadership development company. Steve is a dynamic, highly-sought-after speaker who has delivered more than 2,500 presentations to a list of clients including Microsoft, Starbucks, the Seattle Seahawks, Pandora Radio, Boeing, Cisco, Starwood Corporation, the Ritz Carlton group, and the U.S. Social Security Administration. He recently was voted #1 by the readership of Huffington Post as the Most Inspirational Leader on Social Media.

A published author on leadership and emotional intelligence, Steve resides near Seattle with his wife Julie where they enjoy time with their three adult children and six grandchildren.