7 Emotional Intelligence Leadership Skills in the Age of AI

Gallup has spent decades answering the question: “How can you become a better leader?” And now, in the age of AI, Human-Centered Leadership is emerging as a crucial differentiator, helping to forge deeper connections and inspire teams and organizations. Despite the rapid technological advancements, we still crave to be seen, heard, and understood in meaningful ways, communicating heart to heart and empathizing with one another’s feelings.

As we embrace AI, we must not overlook our Human Intelligence. We are beings with real emotions, moods, and heartbeats. Gallup’s extensive study, involving over 14 million employees and numerous organizations, has identified the most essential competencies leaders need to excel. Whether you’re a CEO, manager, supervisor, or entrepreneur, these behaviors define leaders with emotional intelligence:

Understanding your strengths is the most effective way to grow and influence others. Emotionally intelligent leaders elevate everyone they touch, empowering their teams and organizations to thrive.

Here’s to your human-centered leadership!


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“The purpose of Leadership Quest is to help professionals develop their personal leadership, vision and emotional intelligence. Everyday I strive to help leaders and teams achieve their desired goals in sales productivity, leadership, time maximization, and life-balance. ”

About the Author

Steve Gutzler is the President of Leadership Quest, a Seattle-based leadership development company. Steve is a dynamic, highly-sought-after speaker who has delivered more than 2,500 presentations to a list of clients including Microsoft, Starbucks, the Seattle Seahawks, Pandora Radio, Boeing, Cisco, Starwood Corporation, the Ritz Carlton group, and the U.S. Social Security Administration. He recently was voted #1 by the readership of Huffington Post as the Most Inspirational Leader on Social Media.

A published author on leadership and emotional intelligence, Steve resides near Seattle with his wife Julie where they enjoy time with their three adult children and six grandchildren.