Prior to delivering a keynote presentation several months ago, I observed a senior leader outline his organization’s vision for 2023. He was enthused, optimistic, and energetic. His voice was strong and he varied his tone of voice. He modeled great body language with his hand gestures and facial expressions.

The result? The vision was clear, concise, and compelling.

Often when we try to communicate with others, we believe the message is all that matters. Emotionally Intelligent people know that communication goes far beyond the choice of words.

In a breakthrough study by psychology professor Emeritus Albert Mehrabian, he discovered that face-to-face communication can be broken down into three components:

Amazingly, >90% of the impressions we often convey have nothing to do with what we actually say.

Recently, statistics by Harvard Business School indicate we have just 7 seconds to make the right impression. As soon as you make your entrance in a virtual call or in person, you broadcast verbal and non-verbal signals that determine how others see you.

Final thought:
People may hear your words, but they feel your emotions and attitude.
Here’s to leading with effective communication!

As a master storyteller, Steve has unparalleled ability to communicate dynamic business and leadership truths through stories, anecdotes and humor. Harness the power of the “number one” predictor of professional success, impact, leadership, high performance and sustainable relationships in business and life. Steve’s highest rated keynote presentation.

To book Steve today, contact Michelle Joyce!
(For information on keynote presentations, team workshops, and one on one coaching.)

“The purpose of Leadership Quest is to help professionals develop their personal leadership, vision and emotional intelligence. Everyday I strive to help leaders and teams achieve their desired goals in sales productivity, leadership, time maximization, and life-balance. ”

About the Author

Steve Gutzler is the President of Leadership Quest, a Seattle-based leadership development company. Steve is a dynamic, highly-sought-after speaker who has delivered more than 2,500 presentations to a list of clients including Microsoft, Starbucks, the Seattle Seahawks, Pandora Radio, Boeing, Cisco, Starwood Corporation, the Ritz Carlton group, and the U.S. Social Security Administration. He recently was voted #1 by the readership of Huffington Post as the Most Inspirational Leader on Social Media.

A published author on leadership and emotional intelligence, Steve resides near Seattle with his wife Julie where they enjoy time with their three adult children and six grandchildren.