Have you ever worked with a leader who is smart, strategic, technically sound, has personal drive, but does “things” at critical moments that self-sabotage their best efforts?

Why is that?

It’s called self-control.

Harvard research indicates that 83% of the time, personal leaders effectively manage relationships and tasks at hand. However, in the 17% moments – when interactions become more challenging and work more difficult – people discover the hard truth of whether or not they are able to operate at their full potential.

This is at the heart of emotional intelligence and influential leadership. This is where a leaders true influence and reputation are established.

How different would your relationships in business and life look if you could master the 17% moments? 

Don’t hope for a better result, train for a better result. How powerful would it be if you took the time and effort to invest in improving your teams response to stress and challenging relationships?

In order to master the 17% moments, leaders must learn how to:
1. Redirect hurtful and mismanaged relationships with customers and clients.
2. Decrease internal conflicts and drama.
3. Build sustainable success with self-regulation skills and practical “how to’s”.
4. Lower the stress hormone, cortisol with proven stress tactics (breathing, meditation, etc.).

Leaders provide a vision and strategy for success; now it’s time to arm your team with the emotional body armor for success!

Here’s to mastering your 17% moments!

– Steve