We recently concluded two days of Leadership Development, Growing Leaders at Every Level, with Microsoft Procurement, a fantastic and talented team filled with personal leaders from Europe, Asia and the U.S.. Our final module topic was on the Power of Communication, Collaboration and Persuasive keys. I shared a subtle, but powerful principle in communication:
"Communication isn't the objective in business or life. The objective is understanding. Communication is simply a tool to accomplish that. "
In a recent study, poor communication was cited as the #1 cause for poor employee performance.
Earn the Right to be heard!
The best way to earn trust, loyalty and commitment is greater understanding. Always try to begin conversations on their side of the bridge not yours.
How to Engage Others:
- What do you think we should do?
- What do you think about _______?
- What is one challenge and opportunity I can assist you with?
- What opportunities do you think we are missing?
- What would make me more effective as a leader?
How Leaders Communicate:
- Leaders influence
- Leaders strive to understand
- Leaders energize others by listening
- Leaders inspire
- Leaders weave stories to empower vision
Sometimes a small shift in our communication style can unlock a powerful response. People will come away feeling better about themselves and better about their situation.
These simple keys work wonderfully in personal and family relationships as well. Carve out a little extra time this week for greater understanding with...
- My team
- My clients and customers
- My friends and family
Here's to a blessed week ahead!
For information on keynote presentations, team workshops, and one on one coaching, contact Steve's team at: firstname.lastname@example.org or call: (425) 681-9871.
The purpose of Leadership Quest is to help professionals develop their personal leadership, vision and emotional intelligence. Everyday I strive to help leaders and teams achieve their desired goals in sales productivity, leadership, time maximization, and life-balance.
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Steve Gutzler and Leadership Quest
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